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Everything you need to know about our services, tools, and how to work with us.

Basics of working with aweai

Getting Started

What services does aweai offer?
aweai provides four core services: AI Solutions (custom ML models, NLP, automation), Technical Consulting (architecture reviews, system design, cloud migration), Data Engineering (pipelines, warehousing, analytics), and Custom Development (full-stack web/mobile apps, APIs, DevOps).
How do I get started with a project?
Start by contacting us through our contact page or emailing [email protected]. We'll schedule a free 30-minute discovery call to understand your needs, then provide a proposal with scope, timeline, and pricing.
What is the typical project timeline?
Timelines vary by scope. Consulting engagements run 2-12 weeks. AI projects typically take 4-16 weeks from assessment to production deployment. Custom development projects follow 2-week sprint cycles with regular demos.
Do you work with startups or only enterprises?
We work with companies of all sizes. Our solutions scale from startup MVPs to enterprise platforms. Pricing and engagement models adapt to your stage and budget.
Technical details about our AI offerings

AI Solutions

What AI models and frameworks do you use?
We work across the AI stack: PyTorch and TensorFlow for custom models, Hugging Face for NLP, OpenCV for computer vision, and major LLM APIs (OpenAI, Google Gemini, Anthropic) for generative AI. We choose the right tool for each use case.
Can you fine-tune models on our proprietary data?
Yes. We specialize in fine-tuning pre-trained models on your domain-specific data. This gives you models that understand your industry terminology, document formats, and business logic without training from scratch.
How do you handle AI model monitoring in production?
We implement continuous monitoring for model drift, accuracy degradation, latency, and error rates. Alerts trigger when metrics fall below thresholds, and we set up automated retraining pipelines where appropriate.
Using aweai's self-service tools

Tools & Integrations

What is the Invoice Data Extractor?
Our Invoice Data Extractor is a free tool that extracts structured data from PDF invoices and images. It supports Vietnamese invoice formats and uses AI (Google Gemini, NVIDIA, or Vertex AI) for accurate extraction. Upload files, review results, and export to Excel.
Is the Invoice Data Extractor free to use?
Yes, the tool is free. You can use local extraction without any API key. For AI-enhanced extraction, you'll need to provide your own API key for the AI provider of your choice (Gemini, NVIDIA, or Vertex AI).
What file formats are supported?
The Invoice Data Extractor supports PDF, PNG, and JPG files. You can upload up to 50 files per batch, with a maximum file size of 20 MB each.
Can I integrate aweai tools into my own workflow?
Currently our tools are available as web applications. API access for programmatic integration is on our roadmap. Contact us if you need custom integration solutions.
Pricing, invoicing, and getting help

Billing & Support

How does pricing work?
We offer flexible pricing: fixed-price projects for well-defined scopes, time-and-materials for exploratory work, and retainer models for ongoing partnerships. We'll recommend the best model during our discovery call.
What payment methods do you accept?
We accept bank transfers and major credit cards. For enterprise clients, we can accommodate NET-30 or NET-60 payment terms with an approved credit application.
How do I get technical support?
For active projects, support is included in your engagement. For general inquiries, email [email protected]. We respond to all inquiries within 24 hours on business days.

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